Privacy Policy

This privacy policy has been compiled to explain how Medic to Medic uses and manages 'Personal Data’ and ‘Special Category Data’ (as defined under the UK Data Protection Act 2018 and EU General Data Protection Regulations). This relates to personal information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal and Special Category Data in relation to our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To quickly process your transactions.

To send periodic emails regarding your order or other products and services.

We only retain your Personal or Special Category Data where there is lawful basis to do so. You have a right to request access to information that Medic to Medic holds about you (a ‘subject access request’) which should be submitted in writing to Requests should include:

a)         The individual’s name

b)         A correspondence address

c)         A contact number and email address

d)         Details about the information requested

When responding to requests, we:

a)         May ask the individual to provide 2 forms of identification

b)         May contact the individual via phone to confirm the request was made

c)         Will respond without delay and within 1 month of receipt of the request

d)         Will provide the information free of charge

e)         May tell the individual we will comply within 3 months of receipt of the request, where a request is complex or numerous. We will inform the individual of this within 1 month and explain why the extension is necessary

If we refuse a request, we will tell the individual why and tell them they have the right to complain to the ICO.

How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards.

We do not use Malware Scanning.

We do not use an SSL certificate

We do not need an SSL because:

Our purchase gateways exist on external services.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart.

Understand and save user's preferences for future visits.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together track where visitors originate from.

Opting out:
Users can permanently opt-out by using the Google Analytics Opt Out Browser add on.

Last Edited on 2020-03-01